The Mumbai Banquet Hall That Listened to Its Own Room and Changed Everything
What happens when a venue stops assuming it knows how its hall sounds and starts actually finding out. The general manager had been running events at the property for four years. He knew the hall well. Or he thought he did. He knew the catering team was excellent. He knew the operations staff were professional. […]
The Mumbai Banquet Hall That Listened to Its Own Room and Changed Everything Read More »